Privacy Policy for https://Astar.Media

Effective Date: May 1, 2025

At Astar.Media (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications, including SMS and other A2P (Application-to-Person) messaging.

1. Information We Collect

We collect the following types of information:

• Personal Information:

Name, email address, phone number, company name, and other contact details you provide through forms or inquiries.

• Automated Information:

Device information, IP address, browser type, usage data, cookies, and analytics via tools like Google Analytics.

• Messaging Information:

Opt-in consent records, message content, delivery receipts, and responses related to A2P SMS or MMS campaigns.

2. How We Use Your Information

We use your information to:

• Provide and improve our digital marketing services.
• Respond to inquiries and communicate with you.
• Send SMS or MMS communications only after explicit opt-in.
• Maintain compliance with carrier and regulatory A2P guidelines.
• Deliver relevant ads and track marketing campaign performance.
• Prevent fraud, enforce our terms, and ensure platform security.

3. A2P 10DLC Compliance

We follow all A2P 10DLC guidelines established by U.S. mobile carriers and the CTIA:

• Consent: You will only receive SMS/MMS communications if you explicitly opt in.
• Opt-Out: You can opt out of messages at any time by replying STOP. You may receive a confirmation message and no further communications will be sent.
• Help: Reply HELP for support or contact us at contact@astar.media.
• Message Frequency: Message frequency varies based on user activity or campaign, but we aim to limit to relevant and expected interactions.
• Message & Data Rates: Standard message and data rates may apply depending on your carrier plan.

4. Data Sharing and Third Parties

We do not sell or rent your personal data.

We may share your information with:

• SMS platforms (e.g., Twilio, RingCentral) solely for communication purposes.
• CRM and marketing tools to improve customer service and campaigns.
• Legal or government authorities if required by law or regulation.

5. Data Retention and Security

We retain your data only as long as necessary to fulfill the purposes outlined above or comply with legal obligations.

We implement reasonable technical and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse.

6. Your Rights and Choices

• You can opt out of marketing communications at any time.
• You may request access, correction, or deletion of your personal information by contacting us at privacy@astar.media.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Astar.Media

Email: contact@astar.media

Phone: (480) 569-5476

Website: https://astar.media

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